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Parts guaranteed for 12 mth | Diagnostic test just £25.00 | No obligation quote for repairs
Wellington House, Falcon Court
Preston Farm Industrial estate
Stockton On Tees
Part of the OvenServe network.
Alongside our professional oven cleaning service, we carry out diagnostic tests and repairs (where required).
Repairs can be electrical or non electrical, however regret that we cannot repair or investigate issues with gas cookers or hobs. A gas safe certified engineer must be called on those occasions.
Our repair and diagnostic services are competitively priced and fair.
No hidden charges!
We will carry out a diagnostic check on your electric oven to determine a fault. This will take 30 mins - 1 hour. And is a simple £25.00 (no vat to be added).
You will then be issued with a FREE no obligation quote for supplying and fitting a new part (when required).
This could be on the first visit (if we have the part in stock).
When you go ahead with the supply and fit of a new part after we have pinpointed the problem, and provided a quote. Once completed, the £25.00 diagnostic fee is eliminated. So all you will pay is the supply and fit of
the new part.
All parts come with a 12 month warranty. On rare occurrences when a part becomes faulty whilst in warranty, the new part will be supplied free of charge. And no diagnostic fee, but a fitting cost would still be applied. Unfortunately, we are not responsible for the quality of the manufacturers parts.
Alternatively, if you do not wish to proceed with repair work, or a repair is not possible, we will only charge £25.00 (due on completion of the diagnostic check).
Non electrical repairs are also welcome,
Where a manual assessment can be carried out free of charge whilst completing a clean.
Again you will be given a free no obligation quote to repair.
We may also offer a free assessment of a non electrical issue without a clean being booked. But this is subject to an operative being or passing near you at a suitable date/time to both parties.
For non electrical repairs that can be resolved on the first visit, that also requires no new part - we charge a maximum fee of £35.00 per appliance (no vat to be added).
Maximum repair/labour cost for both electrical and non electrical is £40.00 per appliance. However excludes the price of the part.
Remember you are not obliged to accept a repair quote.
If a non electrical fault cannot be resolved or you do not wish to proceed, there is no charge!
Only electrical problems that result in a diagnostic test being carried out incur a compulsory £25.00 fee. (Refundable if repairs are carried out)..
We can also offer a clean and repair package where you can save 10% off the total price provided.
(not in conjunction with any other discount)
Our diagnostic and repair service is limited to a 10 mile radius of the TS18 postcode.
Freephone: 0800 772 0595 |